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Lost or Stolen Card

Report and block immediately

Lost card or stolen card

Card is stolen or lost? You must immediately contact the Phongsavanh Bank Card Center.

  • The card was swallowed by Phongsavanh’s ATMs: Please contact the Card Center at Tel: (856 21) 711617, 020 2222 9380, 020-96914291.
  • The credit card has been lost, stolen or damaged and was swallowed: Please contact the Card Center at Tel: (+856 21) 711666/711668 or 720234/720125 / WhatsApp: +85620 2222 2851 / LineID: phongsavanhbank / WeChat ID: psvb_bank

Emergency contact in Laos

Call center
1188
Customer service
Tel: (+856 21) 218912 / 720999 · Fax: (856 21) 219152
Authorization
Tel: (+856 21) 711666 / 711668

Chat with the Card Center

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