Hi App
Mobile banking for individuals
Get the app
Characteristics
- It is a product that is linked to a Phongsavanh Bank account or wallet account, creating convenience in making your financial transactions yourself using a Smartphone.
- Hi App can be downloaded and used via Android or iOS operating systems.
Benefit
- Hi App has many services that make your financial transactions easy, time-saving, cost-effective and convenient at your fingertips.
- You can check your activity and manage your account.
- Easy to make various payments with Phongsavanh Bank account or wallet account. Use to pay for goods and services by scanning QR Code via Hi App.
- You can issue a statement by processing via Hi App to be delivered to your email securely.
- You can open a fixed deposit account (term deposit) yourself through Hi App.
Fee
| S/N | Descriptions | LAK | Dollar | Baht |
|---|---|---|---|---|
| 1 | Registration | No fee | No fee | No fee |
| 2 | Request a new password (forget password) | Waive | Waive | Waive |
| 3 | Request to change the information (Telephone number, e-mail) | Waive | Waive | Waive |
| 4 | ການແກ້ໄຂທຸລະກໍາທີ່ຜິດພາດ / ທຸລະກໍາ | Waive | Waive | Waive |
| 5 | PSVB fund transfer within PSVB accounts | |||
| 5.1 | The accumulated balance does not exceed 15,000,000 LAK/month. | Waive | Waive | Waive |
| 5.2 | Transaction limit 15,000,001 – 30,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.3 | Transaction limit 30,000,001 – 40,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.4 | Transaction limit 40,000,001 – 50,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.5 | Transaction limit 50,000,001 – 60,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.6 | Transaction limit 60,000,001 – 100,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.7 | Transaction limit greater than 100,000,001 LAK/transaction | Waive | Waive | Waive |
| 6 | Foreign exchange fee (FX fee) | |||
| 6.1 | LAK–USD currency exchange (transaction limit: 1,000,000/day/customer) | According to the policy for each period | ||
| 6.2 | LAK–THB currency exchange (transaction limit: 4,000,000/day/customer) | According to the policy for each period | ||
| 6.3 | USD-LAK or THB-LAK or THB-USD or USD-THB | According to the policy for each period | ||
| 7 | Merchant QR code (My QR) | No fee | No fee | No fee |
| 8 | Inter-bank transfer RTGS/ACH system | |||
| 8.1 | Transaction limit 0 – 99,999,999 LAK/transaction | 9,000 LAK | 0.82 USD | 25.71 THB |
| 8.2 | Transaction limit ≥ 100,000,000 LAK/transaction | 15,000 LAK | 1.36 USD | 42.86 THB |
| 9 | Request for online account activity statement | Waive | Waive | Waive |
Eligibility requirements
General individual customers, whether Lao or foreign nationals, with or without Hi App products issued by Phongsavanh Bank, may use the Hi App in various forms as follows:
Hi App (full version)
- Users must have a PSVB product, such as: savings account, personal savings account, daily deposit account, cash management account, or a Premier account (either one of these accounts).
- Users must use a smartphone with a SIM that has not previously been registered with the HI APP.
Hi App (wallet version)
- Users do not necessarily need to have a PSVB account to use the HI APP-Wallet.
- Users must use a smartphone with a SIM that has not previously been registered with the HI APP.
- Customers must provide information accurately in accordance with the supporting documents.
Supporting documents
Individual customer of Lao nationality
- Must have supporting documents, such as: ID card, family book, passport, or driver’s license, clearly identifying the customer.
- Application form to register for the HI APP.
Individual customer of foreign nationality
- Must have supporting documents, such as: passport, residence permit, work permit, or visa.
- Application form to register for the HI APP.
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