Hi Online
Internet banking on web
Bank with confidence anywhere anytime
Click your way through all your daily banking needs using your computer or tablet.
Characteristics
This product is linked to a Phongsavanh Bank account or a wallet account, providing convenience for conducting your financial transactions independently. It can be accessed through the Phongsavanh Bank website using various web browsers such as Internet Explorer, Microsoft Edge, Firefox, Chrome, and others.
Benefit
- Hi Online offers a wide range of services that make your financial transactions simple, time-saving, cost-efficient, and conveniently accessible at your fingertips.
- You can view your account activities and manage your accounts.
- You can issue an account statement/balance via Hi Online and have it securely delivered to your email.
- You can open a fixed deposit account on your own through Hi Online.
- You can process monthly salary payments for employees.
Fees
| S/N | Descriptions | LAK | USD | THB |
|---|---|---|---|---|
| 1 | Registration | No fee | No fee | No fee |
| 2 | Request a new password (forget password) | Waive | Waive | Waive |
| 3 | Request for changing the information (Telephone number, e-mail) | Waive | Waive | Waive |
| 4 | Correcting an erroneous transaction | Waive | Waive | Waive |
| 5 | Fund transfer between PSVB accounts | |||
| 5.1 | Accumulated transaction limit does not exceed 20,000,000 LAK/month | Waive | Waive | Waive |
| 5.2 | Transaction limit 20,000,001 – 30,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.3 | Transaction limit 30,000,001 – 40,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.4 | Transaction limit 40,000,001 – 50,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.5 | Transaction limit 50,000,001 – 60,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.6 | Transaction limit 60,000,001 – 100,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.7 | Transaction limit 100,000,001 – 300,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.8 | Transaction limit 300,000,001 – 500,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.9 | Transaction limit 500,000,001 – 1,000,000,000 LAK/transaction | Waive | Waive | Waive |
| 5.10 | Transaction limit greater than 1,000,000,001 LAK/transaction | Waive | Waive | Waive |
| 6 | Money exchange fee | |||
| 6.1 | LAK-USD (limit 2,000,000/day/customer) | According to the policy for each period | ||
| 6.2 | LAK-THB (limit 8,000,000/day/customer) | According to the policy for each period | ||
| 6.3 | USD-LAK or THB-LAK or THB-USD or USD-THB | According to the policy for each period | ||
| 7 | Merchant QR code (My QR) | No fee | No fee | No fee |
| 8 | Monthly fee (IB individual user via web application) | Waive | Waive | Waive |
| 9 | Monthly fee (company) | Waive | Waive | Waive |
| 10 | Payroll | 500 LAK | 0.05 USD | 1.43 THB |
| 11 | Correcting a transaction for payroll | No fee | No fee | No fee |
| 12 | Inter-bank transfer RTGS/ACH system | |||
| 12.1 | Transaction limit 0 – 99,999,999 LAK/transaction | 9,000 LAK | 0.82 USD | 25.71 THB |
| 12.2 | Transaction limit ≥ 100,000,000 LAK/transaction | 15,000 LAK | 1.36 USD | 42.86 THB |
| 13 | Request an online transaction statement | Waive | Waive | Waive |
Eligibility requirements
Individual customers, both Lao and foreign nationals, regardless of whether they already have the Hi App product issued by Phongsavanh Bank, can use Hi Online (full version):
- Users must have PSVB’s product such as saving account, personal account, current account, cash management account, Premier account (either one of these accounts)
- Must use a smartphone with a SIM/phone number that has not been previously registered for the HI App.
Supporting documents
Individual customer of Lao nationality
- Must provide supporting documents, such as an ID card, family book, passport, or driver’s license that clearly identifies the customer.
- Application form for Hi App registration.
Individual customer of foreign nationality
- Must provide supporting documents, such as passport, stay permit, work permit, visa
- Application form for Hi App registration.
Digital